1. Download Team Viewer form www.teamviewer.com
2. book your appointment
3. Payment must be paid up front via pay pal or Interac E-mail money transfer and can be applied to a in home or business repair if your computer can't be fixed via our remote repair service. If you live outside our in home or business service area of St. Thomas ON Canada then we will refund your payment. You can also apply your payment to another computer at any location if we can't fix the first one.
4. A live agent will connect to your computer via Team Viewer on the appointment day and time you have setup with us. You must be home at the date and time setup for repair.
5. Once you have made payment and setup your appointment then you will need to install team viewer so you can send us your team viewer ID and Password. DO NOT SEND US YOUR WINDOWS USER NAME AND PASSWORD OR ANY OTHER USER NAME AND PASSWORD YOU MAY HAVE. Team viewer will create a team viewer ID and Password when you first start it.
In house or business services we offer:
Virus removal
Fix Slowness
Upgrades
Software Configuration
Reload operating system (WIndows)
Install or remove software
Configure or install new hardware (printers, webcams etc)
Data backup and recover
If you do not see a service here then please feel free to contact us with any questions and ask for Rick.